{"id":1534,"date":"2026-08-18T20:16:56","date_gmt":"2026-08-19T02:16:56","guid":{"rendered":"https:\/\/cg-sys.com\/home\/?p=1534"},"modified":"2026-08-18T20:20:34","modified_gmt":"2026-08-19T02:20:34","slug":"cuando-los-tickets-empezaron-a-contarme-una-historia","status":"publish","type":"post","link":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/","title":{"rendered":"Cuando los tickets empezaron a contarme una historia"},"content":{"rendered":"<p><em>C\u00f3mo detectar patrones en soporte puede ayudarnos a anticipar la demanda<\/em><\/p>\n<p>Hoy estaba revisando los tickets de nuestra mesa de ayuda. Fechas, horarios, incidencias, solicitudes\u2026 informaci\u00f3n que vemos todos los d\u00edas.<\/p>\n<p>Pero esta vez no quise revisar caso por caso. Analic\u00e9 su comportamiento a lo largo del tiempo y apareci\u00f3 algo interesante: en ciertos d\u00edas la actividad sub\u00eda de forma muy clara.<\/p>\n<p>Hab\u00eda picos. Y pens\u00e9: \u201cAqu\u00ed los tickets est\u00e1n tratando de decirme algo\u201d.<\/p>\n<h1>De reaccionar a anticiparnos<\/h1>\n<p>La pregunta surgi\u00f3 de inmediato: \u00bfpor qu\u00e9 organizar al equipo de soporte de la misma manera todos los d\u00edas si la demanda no se comporta igual todos los d\u00edas?<\/p>\n<p>Cuando un equipo se satura solemos pensar que necesitamos m\u00e1s personas. Pero quiz\u00e1 primero necesitamos organizarnos mejor.<\/p>\n<p>Si sabemos cu\u00e1ndo llegan los picos, podemos evitar reuniones en esos horarios, mover tareas administrativas, reforzar temporalmente la atenci\u00f3n o asignar especialistas seg\u00fan el tipo de incidencias que suelen aparecer.<\/p>\n<p>Y despu\u00e9s viene una pregunta todav\u00eda m\u00e1s valiosa: \u00bfpor qu\u00e9 ocurre ese pico?<\/p>\n<p>Tal vez hay procesos que fallan en determinados momentos, usuarios que acumulan solicitudes o tareas que podr\u00edan automatizarse. Encontrar la causa puede ayudarnos no solo a atender mejor, sino a reducir la cantidad de tickets.<\/p>\n<h1>Los datos siempre estuvieron ah\u00ed<\/h1>\n<p>Esa fue mi reflexi\u00f3n del d\u00eda. Los datos no aparecieron hoy. Siempre estuvieron dentro de cada ticket. Lo que cambi\u00f3 fue la forma de observarlos.<\/p>\n<p>Hoy esos datos me ayudaron a entender cu\u00e1ndo debo organizar mejor a mi equipo. Ma\u00f1ana quiz\u00e1 me permitan anticipar problemas antes de que ocurran.<\/p>\n<p>A veces la inteligencia en una empresa comienza con algo muy sencillo: hacer mejores preguntas a los datos que ya tenemos.<\/p>\n<p><strong>\u00bfQu\u00e9 historias est\u00e1n tratando de contarte los datos de tu empresa?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00f3mo detectar patrones en soporte puede ayudarnos a anticipar la demanda Hoy estaba revisando los tickets de nuestra mesa de ayuda. Fechas, horarios, incidencias, solicitudes\u2026 informaci\u00f3n que vemos todos los d\u00edas. Pero esta vez no quise revisar caso por caso. Analic\u00e9 su comportamiento a lo largo del tiempo y apareci\u00f3 algo interesante: en ciertos d\u00edas [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1536,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[45,61,90,47],"tags":[],"class_list":["post-1534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-admin","category-empresarios","category-finanzas","category-rh"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cuando los tickets empezaron a contarme una historia | CG Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cuando los tickets empezaron a contarme una historia | CG Systems\" \/>\n<meta property=\"og:description\" content=\"C\u00f3mo detectar patrones en soporte puede ayudarnos a anticipar la demanda Hoy estaba revisando los tickets de nuestra mesa de ayuda. Fechas, horarios, incidencias, solicitudes\u2026 informaci\u00f3n que vemos todos los d\u00edas. Pero esta vez no quise revisar caso por caso. Analic\u00e9 su comportamiento a lo largo del tiempo y apareci\u00f3 algo interesante: en ciertos d\u00edas [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/\" \/>\n<meta property=\"og:site_name\" content=\"CG Systems\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-19T02:16:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-19T02:20:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1717\" \/>\n\t<meta property=\"og:image:height\" content=\"916\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Julio C\u00e9sar Culebro Gonz\u00e1lez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Julio C\u00e9sar Culebro Gonz\u00e1lez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/\"},\"author\":{\"name\":\"Julio C\u00e9sar Culebro Gonz\u00e1lez\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#\\\/schema\\\/person\\\/ea31de4b4c791150283027265492ec92\"},\"headline\":\"Cuando los tickets empezaron a contarme una historia\",\"datePublished\":\"2026-08-19T02:16:56+00:00\",\"dateModified\":\"2026-08-19T02:20:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/\"},\"wordCount\":318,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png\",\"articleSection\":[\"Administraci\u00f3n\",\"Empresarios\",\"Finanzas\",\"Recursos Humanos\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/\",\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/\",\"name\":\"Cuando los tickets empezaron a contarme una historia | CG Systems\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png\",\"datePublished\":\"2026-08-19T02:16:56+00:00\",\"dateModified\":\"2026-08-19T02:20:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png\",\"contentUrl\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png\",\"width\":1717,\"height\":916},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/cuando-los-tickets-empezaron-a-contarme-una-historia\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cuando los tickets empezaron a contarme una historia\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#website\",\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/\",\"name\":\"CG Systems\",\"description\":\"Ingenier\u00eda de Software\",\"publisher\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#organization\",\"name\":\"CG-Systems\",\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/logotipo-CG-Systems.png\",\"contentUrl\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/logotipo-CG-Systems.png\",\"width\":390,\"height\":71,\"caption\":\"CG-Systems\"},\"image\":{\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/#\\\/schema\\\/person\\\/ea31de4b4c791150283027265492ec92\",\"name\":\"Julio C\u00e9sar Culebro Gonz\u00e1lez\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g\",\"caption\":\"Julio C\u00e9sar Culebro Gonz\u00e1lez\"},\"sameAs\":[\"http:\\\/\\\/cg-sys.com\"],\"url\":\"https:\\\/\\\/cg-sys.com\\\/home\\\/author\\\/jculebro\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cuando los tickets empezaron a contarme una historia | CG Systems","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/","og_locale":"es_ES","og_type":"article","og_title":"Cuando los tickets empezaron a contarme una historia | CG Systems","og_description":"C\u00f3mo detectar patrones en soporte puede ayudarnos a anticipar la demanda Hoy estaba revisando los tickets de nuestra mesa de ayuda. Fechas, horarios, incidencias, solicitudes\u2026 informaci\u00f3n que vemos todos los d\u00edas. Pero esta vez no quise revisar caso por caso. Analic\u00e9 su comportamiento a lo largo del tiempo y apareci\u00f3 algo interesante: en ciertos d\u00edas [&hellip;]","og_url":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/","og_site_name":"CG Systems","article_published_time":"2026-08-19T02:16:56+00:00","article_modified_time":"2026-08-19T02:20:34+00:00","og_image":[{"width":1717,"height":916,"url":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png","type":"image\/png"}],"author":"Julio C\u00e9sar Culebro Gonz\u00e1lez","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Julio C\u00e9sar Culebro Gonz\u00e1lez","Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#article","isPartOf":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/"},"author":{"name":"Julio C\u00e9sar Culebro Gonz\u00e1lez","@id":"https:\/\/cg-sys.com\/home\/#\/schema\/person\/ea31de4b4c791150283027265492ec92"},"headline":"Cuando los tickets empezaron a contarme una historia","datePublished":"2026-08-19T02:16:56+00:00","dateModified":"2026-08-19T02:20:34+00:00","mainEntityOfPage":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/"},"wordCount":318,"commentCount":0,"publisher":{"@id":"https:\/\/cg-sys.com\/home\/#organization"},"image":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#primaryimage"},"thumbnailUrl":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png","articleSection":["Administraci\u00f3n","Empresarios","Finanzas","Recursos Humanos"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/","url":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/","name":"Cuando los tickets empezaron a contarme una historia | CG Systems","isPartOf":{"@id":"https:\/\/cg-sys.com\/home\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#primaryimage"},"image":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#primaryimage"},"thumbnailUrl":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png","datePublished":"2026-08-19T02:16:56+00:00","dateModified":"2026-08-19T02:20:34+00:00","breadcrumb":{"@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#primaryimage","url":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png","contentUrl":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-18-ago-2026-08_18_57-p.m.png","width":1717,"height":916},{"@type":"BreadcrumbList","@id":"https:\/\/cg-sys.com\/home\/cuando-los-tickets-empezaron-a-contarme-una-historia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/cg-sys.com\/home\/"},{"@type":"ListItem","position":2,"name":"Cuando los tickets empezaron a contarme una historia"}]},{"@type":"WebSite","@id":"https:\/\/cg-sys.com\/home\/#website","url":"https:\/\/cg-sys.com\/home\/","name":"CG Systems","description":"Ingenier\u00eda de Software","publisher":{"@id":"https:\/\/cg-sys.com\/home\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cg-sys.com\/home\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/cg-sys.com\/home\/#organization","name":"CG-Systems","url":"https:\/\/cg-sys.com\/home\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/cg-sys.com\/home\/#\/schema\/logo\/image\/","url":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2022\/06\/logotipo-CG-Systems.png","contentUrl":"https:\/\/cg-sys.com\/home\/wp-content\/uploads\/2022\/06\/logotipo-CG-Systems.png","width":390,"height":71,"caption":"CG-Systems"},"image":{"@id":"https:\/\/cg-sys.com\/home\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/cg-sys.com\/home\/#\/schema\/person\/ea31de4b4c791150283027265492ec92","name":"Julio C\u00e9sar Culebro Gonz\u00e1lez","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/513a53ea84003fa7affb2007e31a7e019f2b4fc71fcc9cbf3d07f22760a7df92?s=96&d=mm&r=g","caption":"Julio C\u00e9sar Culebro Gonz\u00e1lez"},"sameAs":["http:\/\/cg-sys.com"],"url":"https:\/\/cg-sys.com\/home\/author\/jculebro\/"}]}},"_links":{"self":[{"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/posts\/1534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/comments?post=1534"}],"version-history":[{"count":1,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/posts\/1534\/revisions"}],"predecessor-version":[{"id":1535,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/posts\/1534\/revisions\/1535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/media\/1536"}],"wp:attachment":[{"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/media?parent=1534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/categories?post=1534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cg-sys.com\/home\/wp-json\/wp\/v2\/tags?post=1534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}